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You want a strong team, and a smart hiring process will help you get just that. If you aren’t already using text messaging, you will want to integrate a platform that will help you use the technology of cell phones to improve communication and speed up your process. As you enter 2018, use text messaging to increase the effectiveness of your hiring and training process. Here are a few ways that SMS will really kick start the process:
You want to attract new and young talent, so communicate in ways they prefer. Reach your candidates faster with SMS and make it easier for them to respond during the times it works best for them. The majority of younger new hires will prefer texting over email, in-person meetings or phone. Of course, this doesn’t mean every other method of communication goes out the window, but use SMS to streamline a large part of the hiring and training process when possible. Use texting to send out reminders, send links for information and keep tabs on your top talent. As your new hires begin to integrate into the company, your texting platform will be helpful for keeping them in the loop and encouraging collaboration.
Automated text messages allow the process to move much faster. For example, a new hire might get an automatic response after submitting their application with a reminder for how long they should expect to wait before getting a response. You can then send out automated rejections for any applicants you feel do not fit your company needs. This reduces the number of calls you have to personally field when applicants feel uncertain about where they stand in the process. Texting allows you to send short messages that are read faster. As applicants or new hires get text messages, they will be able to be informed faster and respond with the needed information or actions. Use automated texting in your recruitment strategy to save a lot of time while getting basic responses to your talent as quickly as possible.
As you hire new talent and increase the knowledge base of your current team, you can use texting to make training more effective. A combination of hands-on learning and lecture (or reading) has been shown to be effective for the majority of learners. Use SMS to send out materials so that your talent is better prepared for training. This will help improve the training process, since your team will be able to start their training on their own time. One of the hardest aspects of training is trying to schedule a team training time without losing a lot of productive working time for your company. Texting training materials to your team means you can spend less scheduled time teaching them the basic principles and policies.
SMS surveys and evaluations can be used to understand where your process could be improved. Get feedback in real time with simple surveys to find out how employees and new hires feel about your practices. Use text quizzes to see how employees are absorbing the new policies, strategies or information that you have been sending out to them.
Texting can really help you increase the impact and effectiveness of your communication. During the hiring and training period for your team, use texting to help keep everyone on the same page and working more productively.
Author Biography:
Ken Rhie
Ken Rhie is the CEO of Trumpia, which earned a reputation as the most complete SMS solution including user-friendly user interface and API for mobile engagement, Smart Targeting, advanced automation, enterprise, and cross-channel features for both mass texting and landline texting use cases. Mr. Rhie holds an MBA degree from Harvard Business School. He has over 30 years of experience in the software, internet, and mobile communications industries.